Terms & Conditions – DGN TV Services

Welcome to DGN TV Services. These Terms and Conditions (“Terms”) govern your use of our website and our TV installation and home entertainment services. By accessing our website or booking any service, you agree to these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

Introduction

These Terms apply to all visitors, customers, and users of our website and services, including but not limited to:

• TV mounting and installation
• Home theater setup
• Smart TV setup and configuration
• Soundbar and surround sound installation
• Cable management services
• Multi-room audio and video setup

By requesting or scheduling a service with DGN TV Services, you acknowledge that you have reviewed and agreed to these Terms and any related policies available on our website.

Services Provided

• DGN TV Services provides residential TV installation and home entertainment setup services as described on our website.
• Service details, estimated timeframes, and any specific requirements will be communicated during the booking process.
• We reserve the right to modify, update, or discontinue any service at our discretion.

Eligibility

You must be at least 18 years old to access our website or book services.

By using our services, you confirm that:

• You are legally able to enter into a binding agreement.
• The information you provide during booking is accurate and complete.

Service Availability

Service availability may vary depending on:

• Your location
• Technician availability
• Scheduling capacity
• Equipment requirements

For the most accurate availability, please contact us directly.

Booking and Appointments

Confirmation

Once a service is booked, you will receive a confirmation email or message containing appointment details.

Access Requirements

Customers agree to ensure that:

• The installation area is accessible at the scheduled time.
• The work environment is safe for technicians.
• Necessary equipment is available at the service location.

Cancellations & Rescheduling

Customers may cancel or reschedule their appointment at least 24 hours before the scheduled service time without penalty.

Pricing and Payment

Pricing

Service pricing will be provided during the booking process and may vary based on:

• Service complexity
• Installation requirements
• Location
• Additional service requests

Payment

Payment is generally due upon completion of the service, unless otherwise agreed.

Accepted payment methods may include:

• Major credit or debit cards
• Approved digital payment options

Refunds

Refunds, when applicable, are handled according to our Refund & Cancellation Policy. Customers should report service concerns within 7 days of service completion.

User Responsibilities

By using our website or services, you agree to:

• Provide accurate and complete booking information
• Maintain a safe and suitable installation environment
• Follow technician guidance before, during, and after installation
• Avoid using our website or services for unlawful or fraudulent purposes

Privacy and Data Protection

Personal information collected through our website or services is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in that policy.

Intellectual Property

All content on the DGN TV Services website—including text, graphics, logos, images, and layout—is the property of DGN TV Services and is protected by applicable intellectual property laws.

You may not copy, distribute, reproduce, or modify any website content without prior written permission.

Limitation of Liability

To the maximum extent permitted by law:

• DGN TV Services will not be liable for indirect, incidental, or consequential damages arising from service use.
• Our total liability for any claim related to a service will not exceed the amount paid for that specific service.
• We are not responsible for issues caused by third-party equipment, internet providers, electrical issues, or pre-existing conditions.

Dispute Resolution

If a dispute arises, both parties agree to attempt resolution through good-faith communication first.

If the issue cannot be resolved:

• Disputes may be handled through binding arbitration, where permitted by law.
• If arbitration is not permitted, disputes will be resolved through the appropriate courts in the State of California, USA.

Modifications to Terms

DGN TV Services may update these Terms and Conditions periodically.

Updated Terms will be posted on our website with a revised effective date. Continued use of our website or services after updates constitutes acceptance of the modified Terms.

Disclaimer

Information provided on our website is for general informational purposes only. While we strive to ensure accuracy, we do not guarantee that all content is complete, current, or continuously available.

Governing Law

These Terms are governed by the laws of the State of California, United States. Any legal matters will be resolved through the appropriate courts or arbitration channels as permitted by law.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

DGN TV Services

Email: info@dgntvservices.us
Phone: +1 (888) 490-4075
Address: 76 W Luna Loca Ln, Mountain House, CA 95391, USA