Privacy Policy

Privacy Policy – DGN TV Services

DGN TV Services (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our TV installation and home entertainment services. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect certain information to provide and improve our services.

Personal Information

When you contact us, request a quote, or schedule a service, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Mailing or service address
  • Payment information (only when required for booking or completing services)

Non-Personal Information

When you visit our website, certain information may be automatically collected, including:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Referring pages or websites
  • Pages visited and time spent on our website

This information helps us understand how visitors use our website and allows us to improve performance and functionality.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic, and improve website performance.

You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

How We Use Your Information

We use collected information for the following purposes:

Service Delivery
To schedule, manage, and complete TV installation, mounting, and related home entertainment services.

Communication
To respond to inquiries, confirm appointments, and send service updates.

Customer Support
To assist with questions, troubleshooting, or service-related concerns.

Website Improvement
To analyze usage patterns and improve our website and services.

Marketing Communications (Optional)
With your consent, we may send promotional emails or service updates. You may unsubscribe at any time.

How We Protect Your Information

We take reasonable steps to protect your personal information, including:

  • SSL encryption for data transmitted through our website
  • Restricted access to sensitive information for authorized personnel only
  • Secure storage and responsible data retention practices

While we strive to protect your information, no online system can guarantee complete security.

Sharing Your Information

DGN TV Services does not sell or rent your personal information.

We may share information in limited situations, such as:

Service Providers
Trusted third-party providers (such as payment processors or scheduling tools) that help us deliver services.

Legal Requirements
When disclosure is required by law or legal process.

Business Transfers
If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Websites

Our website may contain links to external websites. These sites operate independently and have their own privacy policies. We are not responsible for the privacy practices of third-party websites.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access – Request a copy of your personal data
  • Correction – Request correction of inaccurate information
  • Deletion – Request deletion of your personal data (subject to legal requirements)
  • Marketing Opt-Out – Unsubscribe from promotional emails at any time
  • Data Portability – Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If such information is discovered, we will promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

DGN TV Services

Email: info@dgntvservices.us
Address: 76 W Luna Loca Ln, Mountain House, CA 95391, USA
Phone: +1 (888) 490-4075